Operations

move out lease the move out request feature displays all tenant requests to vacate their units property managers can view, approve, or reject these requests directly from this section steps to manage move out requests go to operations from the left sidebar select moveout lease the move out request page opens, showing a list of pending requests the list displays columns such as unit name tenant name move out date notice start date approval status actions click on the approve/reject button next to a request a popup will open asking for comments add a comment and select either approve or reject after submission, the request status changes to either approved or rejected the approved/rejected requests will appear with updated statuses approved requests are shown in green, and rejected requests are shown in red extend lease the extend lease request feature allows tenants to request extensions for their current lease property managers can review these requests and approve or reject them based on the property’s leasing policies steps to manage lease extend requests go to operations from the sidebar select extend lease the extend lease request page opens, showing all lease extension requests the list displays columns such as property name unit name tenant name lease start date lease end date extended lease date current rent lease status approval status actions click on the green ✓ button to approve or red x button to reject for approval , a popup appears asking for rent increment percentage (if applicable) comment (mandatory) enter these details and click approve for rejection , a popup asks for a comment enter the reason and click reject approved requests are shown in green rejected requests are shown in red pending requests remain in orange service request the service request feature tracks maintenance or service issues raised by tenants property managers can track, approve, reject, or update these requests, ensuring all tenant concerns are addressed in a timely manner steps to manage service requests go to operations from the sidebar select service the service requests page opens, showing all tenant raised service requests the list displays columns such as tenant name rental unit property name service request type (e g , plumbing, electrical, general maintenance) description status actions 1\ by default, all service requests are listed 2\ managers can filter requests by status pending rejected completed based on internal workflow, property managers can assign maintenance teams track the completion update the request status to completed once resolved