Refund Management & Reports

the refund management & reports feature in the erp allows users to track and manage all payment activities, including refunds it provides easy access to detailed reports on payment status—such as paid, unpaid, defaulter, and refund —helping users monitor financial transactions and maintain accurate records from the main dashboard, locate and click on the report section in the navigation menu to view billing details, click on the billed report optio n billing cycle report page after clicking on billed report, the billing cycle report page will open on this page, you will find two buttons download pdf report payment status report payment status report in the reports section, click on "payment status report" this will open the payment report page filtering by payment status on the settlement payment report page, locate the dropdown labeled "select status" click on the dropdown – it will show four available status options paid unpaid defaulter refund viewing refund reports from the status options, click on "refund" once selected, the system will display all records related to refunds by following the steps outlined above, users can easily navigate the erp to access and review refund related reports