---
title: Service Request Processing Status
slug: service-request-processing-status
createdAt: 2025-09-19T10:13:25.209Z
---

This document explains how to access and manage the **Service Request Processing Status**. You'll learn to log in, view service requests, and filter them by status. Each step ensures timely tracking and resolution of maintenance issues.

## Access The Service Request Section

- Once logged in, you will be redirected to your dashboard, and then click on the maintenance Section.
- Under the Maintenance section, click on the **Service Request** tab.

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/n6wUiQAKlpUwhe6JO7WiD_image.png)

## Service Request Page

This page displays all submitted service requests with the following key details:

- **Tenant Name**
- **Rental Unit**
- **Property Name**
- **Service Request Type**
- **Description**
- **Status**
- **Action**

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/KuTSFIMC-Xo6GY5IO7iCR_image.png)

- **Now Click on Action button.**

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/5weYCdLYKwbJsXGtWUTNb_image.png)

- By Clicking on **Action** Button Edit Service Request Page will open. 

Fill all the required details such as:

1. **Tenant Name**
2. **Service Request Type**
3. **Rental Unit**
4. **Property Name**
5. **Status**
6. **Manager Comment**
7. **Description**
8. **Tenant Service Request Image.**

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/LwAuCYG4JL8_TnW0oYmvI_image.png)

In Status Section four Status will appear that is **Pending, In Progress, Completed and Rejected.**

The following four statuses will be displayed in the status section.

1. **Pending** 
2. **In Progress** 
3. **Completed** 
4. **Rejected** 

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/GW2FJ0iBtZ4PRhzt8ru0m_image.png)

- After filling all the required information, Click on **"Save Changes"** to update the request successfully. 

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/36LSPUVbo0D1Czw35JjTx_image.png)

## View All Service Requests

- On the Service Request dashboard, click the **"View All"** button.
- After clicking the "View all" button, you will be taken to the **Service Request** page.

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/P_-L0-AGht4ExZaeTLDVG_image.png)

## Service Request

- On the Service Request page, you’ll find the **"All" tab**.
- Now, click on the** "All" **Tab button. After clicking on that all tab button, you can view all the statuses that are pending, in progress, rejected, and completed.

![](https://api.archbee.com/api/optimize/6QtzzWFrTeRBOO45U67PA/0iI2rIeDxwdVv_VpehMTc_image.png)

## Admin Controls

By clicking each status filter, the admin can easily track the progress of individual service requests.

By following these steps, property managers can effectively:

- Monitor and respond to service requests.
- Track the status of maintenance issues.
- Ensure a transparent and organized maintenance workflow.