User Workflow
Tenant Workflow

Tenant Dashboard

23min

Tenant Dashboard

  • After logging in tenants reach the Dashboard.
  • The Dashboard displays details such as:

Outstanding rent payments

Lease summary

Invoices

Service and move-out requests

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Dashboard Sections

The Dashboard contains multiple sections, showing updates on payments, leases, and requests.

Financial Overview

  • Shows the total rent due for the current month.
  • Displays any previous outstanding dues.
  • A "Pay Now" button is available for immediate payment.

Invoices

  • Lists the most recent invoices with a download option.
  • Each invoice has a unique number for tracking.
  • The "See All" button opens the full invoice history.

Lease Summary

  • Displays details of leased units.
  • Shows unit names and the number of days remaining in the lease.
  • Each unit has a progress bar to show time left before the lease expiry.
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Making Payments

The Financial Overview section highlights the rent amount due.

Steps to complete a payment:

  • Click "Pay Now".
  • Choose a payment method (Net Banking, UPI, Debit/Credit Card).
  • Confirm the payment.
  • A confirmation message appears after a successful transaction.

Downloading Invoices

The Invoices section shows a list of rent invoices.

Each invoice includes:

  • Invoice number
  • Download icon
  • Invoice date and amount

Steps to download an invoice:

  • Find the invoice in the list.
  • Click the download icon.
  • The invoice downloads as a PDF file.
  • Keeping invoices allows tenants to track rent payments and maintain records.

Lease Summary

The Lease Summary section displays active rental units.

It includes:

  • Total number of leased properties
  • Remaining days before lease expiry
  • Unit name and rent details

How To View Lease Details?

  • Click on a leased unit.
  • The system opens a detailed lease page.

Information includes:

  • Lease start and end dates.
  • Current rent amount.
  • Move-out or extension options.

Lease Expiry Progress Bar

  • A green bar shows that the lease is still active.
  • A red bar warns that the lease is about to expire.
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Submitting Service Requests

Service Requests allow tenants to report issues or request maintenance.

The Dashboard displays:

  • Pending service requests
  • Rejected requests
  • Completed requests

Steps To Submit New Service Request

1

Click on "Service Requests" → "Add Request".

2

Choose a service request type (e.g., Plumbing, Key Replacement).

3

Write a detailed description.

4

Attach supporting images (if needed).

5

Click Submit.

  • Submitted requests appear under the Pending tab.

Tracking Move-Out Requests

This section contains details about move-out requests.

Steps To Submit A Move-Out Request

1

Click on "Move Out Requests" → "New Move-Out Request".

2

Choose the rental unit.

3

Enter the move-out date.

4

Provide a reason for leaving.

5

Click Submit.

Checkout: Move Out Request

The Dashboard organizes requests into:

  • Pending
  • Rejected
  • Completed
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Lease Extension Requests

  • If tenants want to extend their lease, they can send an extension request.

Steps To Request A Lease Extension

1

Click on "Extend Lease Request".

2

Choose the rental unit.

3

Enter the new lease end date.

4

Provide a reason for the extension.

5

Click Submit.

Checkout: Extend Lease Request

The request appears under Pending, waiting for approval.

Tenant Quick Actions

The Dashboard provides quick access to important actions:

1

Paying rent

2

Downloading invoices

3

Viewing lease details

4

Submitting service requests

5

Requesting move-outs

6

Applying for lease extensions

Alerts On Dashboard

The Dashboard displays alerts for:

  • Upcoming rent due dates
  • Pending approvals for service, move-out, and lease extensions

Account Settings

The Settings tab allows tenants to:

  • Change passwords