Service Request

login as a tenant open the rentilium portal and log in using tenant credentials move to the dashboard the dashboard provides a summary of lease details, financial overviews, and other key information open operations menu on the left sidebar, locate the "operations" menu and click on it to additional options from the drop down options, click on "service" to access the service request section viewing service requests pending requests by default, the service request page displays requests that are still pending approval filter options a dropdown menu at the top allows filtering requests based on their status, including pending rejected completed all requests request details each request entry displays information such as rental unit the specific property associated with the request description a brief summary of the request service request type the category of the request (e g , guest access, maintenance, etc ) status the current status of the request (pending, completed, rejected) download images if the request requires supporting documents or images, the tenant can download them actions options to delete or modify a request adding new service request click "add request" a button on the top right allows tenants to create a new request fill in the request form service request type select the type of service needed rental unit choose the associated rental unit from the dropdown description provide details about the request upload images if required, tenants can upload supporting documents or images by dragging and dropping files save changes click the "save changes" button to submit the request confirmation message a pop up appears confirming that the service request has been successfully added managing existing service requests deleting a request click the delete button next to a request a confirmation dialog appears asking for final approval select yes, and delete it! to confirm the deletion a success message appears stating the request has been removed filtering requests by status use the filter dropdown to view completed, rejected, or all requests this helps in tracking the status of various service requests downloading images if the request includes images, a "download" button is available click it to retrieve the associated documents