SETTINGS
Notifications
All Notifications
7 min
the document explains when and how notifications are sent to tenants, property managers, and the organization during different rental activities such as lease updates, payment and service requests 1\ lease activation the tenant is informed by the system that the lease has been activated by the organization/pm team the property manager is also informed that the lease has been activated 2\ lease renewal request the organization/property manager receives a notification about the renewal request 3\ renewal request approval / rejection the tenant is notified by the organization/pm whether the request is approved or rejected the organization/pm team also receives a notification about the approval/rejection action taken by organization/pm 4\ notice to vacate request when the tenant submits a notice to vacate the organization/pm is notified of the vacate request 5\ vacate request approval / rejection when the vacate request is approved or rejected the tenant is notified by organization whether the request is approved or rejected the organization/pm is also notified of the action taken by organization 6\ direct move out notification when the organization issues a direct notice to vacate the tenant is notified that a vacate notice has been issued the organization/pm also receives a notification that organization /pm has issued this notice 7\ settlement payment updates when a settlement is refunded or paid the tenant is notified that the settlement has been refunded by property manager the organization/pm is notified that the payment has been marked as paid 8\ settlement receipt generation when a settlement receipt is generated the tenant received a receipt notification from the organization for the settlement amount the organization/pm is also notified that the receipt has been generated 9\ invoice generation when an invoice is generated the tenant is notified that the invoice has been generated by admin the organization/pm is notified of the invoice creation 10\ invoice payment update when an invoice is marked as paid the tenant is notified that the invoice has been marked as paid by organization/pm/finance the organization/pm is also notified of the payment update 11\ service request raised when the tenant raises a service request the organization/pm is notified of the service request 12\ service request completion / rejection when the service request is completed or rejected the tenant is notified bythe organization that the service request is completed/rejected the organization/pm is also notified of the status update these notification helps tena nts, property managers and organizati on to inform at every stage of the rental process, ensuring smooth and clear communication