All Notifications
7 min
The document explains when and how notifications are sent to tenants, property managers, and the organization during different rental activities such as lease updates, payment and service requests.
All Notifications
1. Lease Activation
- The tenant is informed by the system that the lease has been activated by the organization/PM team.
- The property manager is also informed that the lease has been activated.
2. Lease Renewal Request
- The Organization/Property Manager receives a notification about the renewal request.
3. Renewal Request Approval / Rejection
- The Tenant is notified by the Organization/PM whether the request is approved or rejected.
- The Organization/PM team also receives a notification about the approval/rejection action taken by Organization/PM.
4. Notice to Vacate Request
When the Tenant submits a notice to vacate:
- The Organization/PM is notified of the vacate request.
5. Vacate Request Approval / Rejection
When the vacate request is approved or rejected:
- The Tenant is notified by Organization whether the request is approved or rejected.
- The Organization/PM is also notified of the action taken by Organization.
6. Direct Move-Out Notification
When the Organization issues a direct notice to vacate:
- The Tenant is notified that a vacate notice has been issued.
- The Organization/PM also receives a notification that Organization/PM has issued this notice.
7. Settlement Payment Updates
When a settlement is refunded or paid:
- The Tenant is notified that the settlement has been refunded by Property Manager.
- The Organization/PM is notified that the payment has been marked as paid.
8. Settlement Receipt Generation
When a settlement receipt is generated:
- The Tenant received a receipt notification from the Organization for the settlement amount.
- The Organization/PM is also notified that the receipt has been generated.
9. Invoice Generation
When an invoice is generated:
- The Tenant is notified that the invoice has been generated by Admin.
- The Organization/PM is notified of the invoice creation.
10. Invoice Payment Update
When an invoice is marked as paid:
- The Tenant is notified that the invoice has been marked as paid by Organization/PM/Finance.
- The Organization/PM is also notified of the payment update.
11. Service Request Raised
When the Tenant raises a service request:
- The Organization/PM is notified of the service request.
12. Service Request Completion / Rejection
When the service request is completed or rejected:
- The Tenant is notified bythe Organization that the service request is completed/rejected.
- The Organization/PM is also notified of the status update.
These notification helps tenants, property managers and organization to inform at every stage of the rental process, ensuring smooth and clear communication.