SETTINGS
E-MAIL TRIGGERS
Email Trigger To OA, PM & Tenant On Lease Extension
8 min
when a tenant submits a lease extension request , an automated email notification is triggered and sent to the following recipients tenant to confirm that their lease extension request has been successfully submitted property manager (pm) to inform them that a tenant has requested a lease extension organization admin (org) to ensure transparency and record keeping regarding lease changes this document provides step by step instructions for accessing, submitting, and managing lease extension requests from the tenant dashboard, as well as outlines the automated email notification system triggered by these actions login to account log in using your registered credentials (email and password) you’ll be redirected to the dashboard after logging in the tenant dashboard provides an overview of current due bills, financial overview, lease summary, service, move out, and extend request submitting lease extend request on the left sidebar menu , locate and expand the operations section click on extend lease to access the extend lease request page extend lease request page this page displays a list of all lease extension requests submitted by the tenant the table includes the following columns unit name the rental unit associated with the request tenant name the name of the tenant who submitted the request lease start date mention the lease start date lease end date mention lease end date requested extended lease date the new lease end date requested by the tenant status the status of the request (pending, approved, rejected) actions option to delete a request delete lease extension request if a tenant wishes to cancel a previously submitted lease extension request, they can do so by clicking the delete button next to the request a confirmation box will appear with the message "are you sure? you won’t be able to revert this!" if you wish to proceed with deletion, click "yes, delete it!" ; click "cancel" to keep the request confirmation of deletion after deletion, a success message will be displayed "deleted! the lease request has been deleted " click "ok" to return to the extend lease request page email confirmation upon completion of the lease extension process (submission or deletion), an email will be sent to the tenant’s registered email address, as well as to the property manager and organization admin this ensures all involved parties are promptly informed and can take necessary action